Inalink results speak
for themselves.
Our results speak as clearly and convincingly as our exceptional call center staff. Year after year, we help professional and trade associations meet (and almost always exceed) their goals of welcoming, retaining, checking in with or reactivating members.
Dollars recovered since inception
$100 MILLION
Client
retention
94%
Average member recovery
70%
Strongest ROI in 2017
300%
Competitive pricing and
higher-than-average ROI.
Inalink’s pricing is just one reason why our services are a tremendous value. Our high member retention and return rates have an immediate and lasting impact on your bottom line and we enjoy unusually long relationships with some of the largest and most respected professional associations in the U.S. because we consistently generate exceptional results.
Positive returns on
investment in 2017
100%
Member
conversations in 2017
54,201
Member
complaints
in 2017
ZERO
ZERO
Auto-
Dialed
Calls
What to look for in a phone-based member relations call center
YES
- Highly trained,
non-scripted callers - No autodialing or
robocalling, ever - Adherence to
PCI compliance - 3rd party-verified
cyber security - Low turnover,
long staff tenure - No outsourced calling
- High ROI
NO
-
Scripted callers with
little training - Autodialing and
robocalling standard - Loose adherence to
PCI compliance - No 3rd party security
verification - High turnover,
short staff tenure - Outsourced calling
- Modest to low ROI