When your members make moves, so do we.
If your members have made a career move, we can help you keep in contact with them and boost member retention. This will make it simple to reach out to them when needed.
- Anticipate members’ next career moves
- Discuss with members how we can help them in their transition
- Keep records up-to-date
When it comes to making moves, we help you stay in touch with your association’s members so that no one gets lost in the shuffle.
With direct contact, there is always the risk of insulting members by handling difficult situations [inappropriately]. Inalink added that ‘extra touch.’ It’s like they are a part of the organization.
Case Study: Members-in-Transit – Managing those who Move Frequently
Inalink discovered that hospital resident directors had enrolled residents but had not informed them of their membership. So upon becoming physicians, their first contact with the organization was their renewal invoice. These new members didn’t know how to respond.
A Members-in-Transit program was the perfect solution for the medical association that wasn’t able to figure out why their members were not renewing.
Inalink contacted these members, thanked them for their membership, and informed them of their benefits as full members. During this call, Inalink also noted the respective members’ near future change in address.
At the end of this project, Inalink verified contact information for 65% of Members-in-Transit and reactivated many of them before their renewal notices were mailed